I was made very aware of how special the staff is. Everyone – the nurses, the aides, the cleaners and laundry workers, the maintenance men! All day long I heard cheery voices engaging the residents in the hallways, greeting them by name. I saw smiles and respect and particularly patience. 

Where do I begin? It occurred to me today that it has been almost 5 months since Mom passed. I immediately felt regret that I did not send you this letter earlier. I think the reason for the delay was simply because I had not had my closure yet (funeral) and was still in the early stages of grieving. Losing one’s mom is difficult…losing your last surviving parent, even more so.

Thank you for all you and your staff are doing. We support any and all measures you must take to keep the residents and your staff safe, and we are willing to comply with any and all restrictions you deem necessary.

I know I have said this before … A day does not go by that I don’t think about mom and all of you at Golden Links.  You all must be exhausted and discouraged with the number of cases in Winnipeg now. 

Just a quick note to thank you for the update and to thank you and your staff for doing an absolutely wonderful job looking after our loved ones during such a tumultuous time!  Your efforts are sincerely appreciated.

I know you may receive some backlash on this but I thank you for putting our loved ones first.  The easy thing would be to let the government decide but again you have led the field in being proactive.  Thank you from this grateful daughter.